By booking a consultation or treatment with B Clinic, you agree to be bound by these terms and conditions. Please read them carefully before proceeding with any services. 

Eligibility for Treatment Clients must be 18 years or older to receive treatments at B Clinic. Proof of age may be required. Certain treatments may be contraindicated for pregnant or breastfeeding individuals. Suitability will be determined during consultation. 

Medical Services 

B Clinic provides cosmetic medical treatments and procedures under qualified medical supervision. All treatments are elective cosmetic procedures and are not considered medically necessary. Treatment recommendations are based on professional medical assessment and individual suitability. 

Consultations 

● Complimentary initial consultations are provided to assess treatment suitability and discuss options 

● Consultations do not guarantee treatment eligibility or specific outcomes 

● Follow-up consultations may be required and may incur additional fees 

● Medical history disclosure is mandatory for all consultations and treatments 

Treatment Consent & Medical History 

● All treatments require written informed consent prior to commencement 

● Complete and accurate medical history must be provided, including medications, allergies, and previous treatments. 

● Clients are responsible for informing B Clinic of any changes in their health or medications before each session 

● Failure to disclose relevant medical information may result in treatment complications and voids any liability claims 

● Consent forms must be signed before each treatment session 

Pricing & Payment 

● Prices are subject to change without prior notice 

● Payment is required at the time of treatment unless otherwise arranged 

● Package deals and promotional offers are subject to specific terms and conditions at time of purchase 

● Package treatments must be completed within specified timeframes 

● No refunds are provided for change of mind after treatment commencement 

Appointments & Cancellations 

● 24-hour notice is required for appointment changes or cancellations

● Cancellations with less than 24-hour notice may incur cancellation fees 

● Failure to attend scheduled appointments may result in full treatment fee charges 

● Repeat no-shows may result in treatment suspension. 

Treatment Results & Expectations 

● Treatment results vary between individuals based on skin type, age, lifestyle, and adherence to aftercare 

● No guarantee of specific outcomes or results can be provided 

● Some treatments may involve off-label use under practitioner discretion

● Multiple treatment sessions may be required to achieve desired results 

● Long-term outcomes may require maintenance sessions 

● Before and after photos may be taken for documentation and may be used for marketing purposes with consent 

Aftercare & Client Responsibilities 

● Clients must follow all pre and post-treatment care instructions provided by practitioners 

● Failure to follow aftercare instructions may result in complications and suboptimal results 

● Delayed onset of side effects or complications may occur and must be reported to the clinic immediately 

● Clients are responsible for sun protection and skincare maintenance between treatments 

Client Conduct & Refusal of Service 

● Clients are expected to treat all staff and fellow clients with respect and courtesy 

● Aggressive, abusive, or inappropriate conduct will not be tolerated and may result in service refusal or removal from clinic premises 

● B Clinic reserves the right to refuse treatment if the practitioner determines it is not in the client’s best medical, physical, or psychological interest 

Liability & Medical Complications 

● B Clinic maintains appropriate professional indemnity and public liability insurance 

● Clients acknowledge that all medical treatments carry inherent risks, which will be explained before treatment 

● Emergency medical care may be required in rare circumstances and is the client’s responsibility 

● B Clinic's liability is limited to the cost of the treatment provided

Photography & Marketing 

● Treatment documentation photos may be taken for medical records 

● Marketing use of before/after photos requires separate written consent

● Clients may withdraw consent for marketing use at any time 

● Clinical photographs are the property of B Clinic and form part of the client’s medical record 

● Client confidentiality is maintained in accordance with privacy laws 

Dispute Resolution 

● Any disputes will be handled initially through direct communication with clinic management 

● Unresolved disputes may be referred to professional bodies or mediation services

● These terms are governed by Queensland, Australia law 

● Legal disputes must be filed within the jurisdiction of Queensland 

Changes to Terms 

B Clinic reserves the right to modify these terms and conditions at any time. Current terms are available on our website and at all clinic locations. Continued use of services constitutes acceptance of the latest version.